Transporting Vehicles

Terms and Conditions

866-450-6725

Fax 972-692-7298

1.     Transporting Vehicles hereinafter will be referred to as “TVC”.

2.        Customer warrants that he/she is the registered legal owner of the vehicle, or that it has been duly authorized by the legal owner(s) of the vehicle(s) to enter into this Agreement.

3.       TVC is an agent that negotiates contracts with transportation companies to provide vehicle relocation services within the continental United States, Alaska and Hawaii.  TVC is licensed and bonded as required by United States law and is licensed under Motor Carrier number 534572-B as United Intermodal Group.  TVC requires each transportation provider to hold the proper licenses and insurance (including coverage up to $50,000 on customer’s vehicle) as governed by the US Department of Transportation.  The terms and conditions listed within this document govern the services provided by TVC.  The transporters bill of lading will govern the actual shipment of the vehicle(s) being transported.  

4.       Customer shall prepare the vehicle(s) for transport as per the transporters bill of lading.  These may include but are not limited to properly securing all batteries, loose parts, fragile or protruding accessories, antennas and other similar items.  Vehicle(s) must have at least 3” ground clearance.  Customer shall defend, indemnify, and hold TVC and its agents harmless for any costs, expenses, damages, losses and/or claims including any third party property or personal injury claim, caused by customer's breach of any warranty or obligation under this Agreement. 

5.       Customer shall identify any damage to any vehicle(s) by noting the damage on the Bill of Lading received by transporter at the time of delivery.  Customer shall file any claims with the transporter identified on the Bill of Lading with 24 hours of delivery.  Signing the transportation companies Bill Of Lading at destination without notation of damage shall be evidence of satisfactory delivery.  Customer hereby releases TVC from any claims arising out of or related to any actions or inactions of the transporter.

6.        The entire amount of the transport charge is due and payable without discount upon tender of the vehicle(s) regardless of the loss of, or damage to, the vehicle(s) at any stage of the transport.  An additional charge of $100 will be assessed if the vehicle becomes inoperative for any reason during transport or if the vehicle is inoperable at pick-up and wasn’t disclosed at time of booking.  An oversized vehicle fee of $300 will be imposed unless such vehicle has been pre-approved and disclosed prior to transport.  

Customer shall pay all COD amounts, including any additional charges, in cash or certified funds.  Customer and/or its agent are jointly and severally liable for any and all unpaid charges including, but not limited to sums advanced or disbursed to TVC or its agents and any and all cost of collection, including costs and reasonable attorney fees.  Unless the order has been prepaid or TVC has otherwise agreed in writing, TVC may impose a lien on the vehicle(s) for any charges that remain unpaid and any such lien will survive the delivery of the vehicles.  TVC does not agree to transport the vehicle(s) in time for any particular market or event and will not be responsible for any loss or damage resulting from any delay.  All pick-up and delivery dates and times are only estimates.  No express or implied warranties are made with respect to delivery dates or times.  TVC will not be responsible for rental cars for any reason.

7.       Customer shall remove all detachable personal belongings from the vehicle(s).  TVC or its’ agent may impose additional fees, in its sole discretion, for the transport of contents left in a vehicle.  In no event, however, will TVC or its agent be responsible or liable for the safe transport of any such contents. 

8.       Customer, or authorized agent who has been identified in writing to TVC, shall be present at the point of pick-up and delivery.    Should the delivery be attempted after attempted notification (4 to 24 hours voice notification to phone numbers provided by booking contact) and the shipper or his/her agent does not have proper funds or is unavailable to receive delivery, vehicle(s) will be taken and left at the nearest terminal at the discretion of the carrier, where the shipper will have to retrieve and pay for storage and redelivery fees.  There is no time limit on which the driver(s) must wait for pick-up or delivery after the scheduled appointment time.  As with all shipping services, all fees must be paid prior to the vehicle being released to the customer.  Vehicle(s) will not be released without full payment.

9.       The deposit paid to TVC is required to seek, schedule, and initiate the operations involved with the transportation of the vehicle(s).  In the rare occasion, if TVC is unable to pickup the vehicle(s) for transport within 14 days of the scheduled pick-up date, the entire amount less $30 of the deposit shall be refunded to the Customer upon Customer’s request to cancel the services of TVC.  Customer may additionally cancel this Agreement at any time.  In such event, the full deposit amount will be the cancellation fee.  Any other costs incurred by the transportation company for late or “last minute” cancellations will be applied to the cancellation costs and must be paid by the customer.  If the order was paid in full, then the normal cancellation fee of $150 will be applied.

10.    Performance under this contract shall be excused to the extent such performance is prevented by force majeure.  The term “force majeure” shall include acts of God or the elements, acts of a public enemy, acts of terrorism, riots, strikes, labor disputes, fires, explosions, floods, acts or orders of civil or military authorities, or other causes beyond the reasonable control of the party declaring the force majeure events.  Such excuse from performance shall continue until the force majeure event ceases to exist.

11.    The provisions of this Agreement are severable, and the invalidity and unenforceability of any provisions herein shall not affect the enforceability of the remaining provisions, which shall remain in full force and effect. This Agreement supersedes all written and/or oral agreements by TVC or its agents.  Shipper may not be changed except when in writing to TVC.  The parties agree that any legal action arising out of this Agreement must be filed in a court of competent jurisdiction within the County of Denton, State of Texas. Shipper hereby submits to the jurisdiction of such courts and waives any and all defenses based on lack of personal jurisdiction. This Agreement shall be governed by and construed in accordance with the laws of the State of Texas.

12.    TVC is required to send a copy of the terms and conditions of the agreement to the customer.  TVC is required to record the date in which the order was booked, deposit or payment collected and the terms and conditions were sent (via email, fax, or mail).  By booking your vehicle relocation with TVC, customer understands that he/she has placed and order and has committed to the services of TVC.  Upon receiving this commitment from the customer and/or supplying payment by means of credit card or another option, customer has agreed to be bound by the terms and conditions (in lieu of his/her signature) of TVC.